Last Updated: [12-12-2025]

Welcome to Fast Removal. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, you must not use our services.

1. Introduction

These Terms & Conditions govern the use of our website, booking system, and moving/removal services.
We, us, and our” refer to Fast Removal.
You” refers to the customer using our services.

2. Service Overview

We provide removal, moving, packing, delivery, and man-and-van services.
All services are subject to availability, location, and booking confirmation.

3. Booking & Confirmation

  • All bookings must be made through our website, phone, or email.

  • A booking is only confirmed once you receive a written confirmation or invoice.

  • You must provide accurate details such as pickup address, drop-off address, item list, and timing.

4. Pricing & Payments

  • Prices are based on time, manpower, distance, van size, and service type.

  • Additional charges may apply for:

    • Long-distance carry

    • Extra manpower

    • Stairs without lift

    • Waiting time

    • Congestion or parking fees

  • Payment must be made before or immediately after service completion, unless agreed otherwise.

  • All payments are handled securely through approved providers.

5. Cancellations & Rescheduling

5.1 Customer Cancellations

  • Cancellations within 24 hours of the booked time may incur a fee.

  • No-show or last-minute cancellations may require full payment.

5.2 Our Right to Cancel

We may cancel or reschedule in cases such as:

  • Unsafe weather conditions

  • Vehicle issues

  • Incorrect/ incomplete booking information

  • Driver unavailability

We will inform you as early as possible.

6. Customer Responsibilities

You agree to:

  • Provide accurate information during booking

  • Ensure items are packed safely (unless using our packing service)

  • Make sure access is clear for loading and unloading

  • Inform us of any fragile, oversized, or high-value items

  • Be available at the pickup and drop-off locations on time

Failure to follow these responsibilities may result in delays or additional charges.

7. Our Responsibilities

We will:

  • Handle your items with care

  • Provide trained and professional movers/drivers

  • Deliver your items safely within the agreed timeframe

  • Maintain communication throughout the job

However, we are not responsible for delays caused by traffic, accidents, road conditions, or events beyond our control.

8. Damages & Liability

  • We take every precaution to prevent damage.

  • Minor scratches or wear during moving may not be covered.

  • We are not liable for:

    • Poorly packed items

    • Items not prepared for transport

    • Pre-existing damages

    • High-value items not declared in advance

Any damage claims must be reported on the same day with photos.

9. Goods We Do Not Move

For safety and legal reasons, we do NOT transport:

  • Hazardous materials

  • Illegal goods

  • Explosives or flammable items

  • Animals

  • Cash or jewellery (without agreement)

  • Perishable foods

10. Delays & Waiting Time

If the customer delays the driver beyond the scheduled time, waiting charges may apply.
We aim to be punctual but cannot guarantee arrival times due to traffic conditions.

11. Driver Rights

Drivers may refuse to move items if:

  • They pose safety risks

  • They are excessively heavy or unsafe

  • Access is blocked or unsafe

  • The customer behaves abusively

12. Website Usage

By using our website, you agree not to:

  • Try to hack or misuse the system

  • Copy or reuse website content without permission

  • Submit fake or misleading information

13. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with a new “Last Updated” date.

14. Contact Information

If you have questions about these Terms & Conditions, contact us at:

📧 : Info@easymove4u.com
📞 : +447877870057