Last Updated: [12-12-2025]
Welcome to Easy Move 4u. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully. If you do not agree, you must not use our services.
1. Introduction
These Terms & Conditions govern the use of our website, booking system, and moving/removal services.
“We, us, and our” refer to Easy Move 4u.
“You” refers to the customer using our services.
2. Service Overview
We provide removal, moving, packing, delivery, and man-and-van services.
All services are subject to availability, location, and booking confirmation.
3. Booking & Confirmation
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All bookings must be made through our website, phone, or email.
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A booking is only confirmed once you receive a written confirmation or invoice.
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You must provide accurate details such as pickup address, drop-off address, item list, and timing.
4. Pricing & Payments
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Prices are based on time, manpower, distance, van size, and service type.
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Additional charges may apply for:
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Long-distance carry
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Extra manpower
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Stairs without lift
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Waiting time
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Congestion or parking fees
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Payment must be made before or immediately after service completion, unless agreed otherwise.
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All payments are handled securely through approved providers.
5. Cancellations & Rescheduling
5.1 Customer Cancellations
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Cancellations within 24 hours of the booked time may incur a fee.
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No-show or last-minute cancellations may require full payment.
5.2 Our Right to Cancel
We may cancel or reschedule in cases such as:
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Unsafe weather conditions
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Vehicle issues
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Incorrect/ incomplete booking information
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Driver unavailability
We will inform you as early as possible.
6. Customer Responsibilities
You agree to:
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Provide accurate information during booking
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Ensure items are packed safely (unless using our packing service)
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Make sure access is clear for loading and unloading
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Inform us of any fragile, oversized, or high-value items
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Be available at the pickup and drop-off locations on time
Failure to follow these responsibilities may result in delays or additional charges.
7. Our Responsibilities
We will:
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Handle your items with care
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Provide trained and professional movers/drivers
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Deliver your items safely within the agreed timeframe
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Maintain communication throughout the job
However, we are not responsible for delays caused by traffic, accidents, road conditions, or events beyond our control.
8. Damages & Liability
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We take every precaution to prevent damage.
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Minor scratches or wear during moving may not be covered.
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We are not liable for:
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Poorly packed items
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Items not prepared for transport
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Pre-existing damages
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High-value items not declared in advance
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Any damage claims must be reported on the same day with photos.
9. Goods We Do Not Move
For safety and legal reasons, we do NOT transport:
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Hazardous materials
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Illegal goods
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Explosives or flammable items
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Animals
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Cash or jewellery (without agreement)
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Perishable foods
10. Delays & Waiting Time
If the customer delays the driver beyond the scheduled time, waiting charges may apply.
We aim to be punctual but cannot guarantee arrival times due to traffic conditions.
11. Driver Rights
Drivers may refuse to move items if:
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They pose safety risks
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They are excessively heavy or unsafe
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Access is blocked or unsafe
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The customer behaves abusively
12. Website Usage
By using our website, you agree not to:
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Try to hack or misuse the system
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Copy or reuse website content without permission
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Submit fake or misleading information
13. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with a new “Last Updated” date.
14. Contact Information
If you have questions about these Terms & Conditions, contact us at: